Shipping policy

 

Shipping Policy

Orders are processed as quickly as possible. Processing times may vary during launches, sales, holidays, and other high-volume periods.

Once your package has been transferred to the shipping carrier, Kinsley Lane Boutique is not responsible for carrier delays.

Tracking information will be provided when available.

Please make sure your shipping address is correct before submitting your order. Kinsley Lane Boutique is not responsible for packages delivered to an incorrectly entered address.

Lost, Stolen, or Delayed Packages

Once a package has been accepted and scanned by the shipping carrier, delivery is handled by that carrier.

If your tracking information shows a delay, please allow additional time for the carrier to update the shipment.

If a package is marked as delivered but cannot be located, please check:

  • Around your home or delivery location

  • With household members or neighbors

  • With your local shipping carrier

Please contact us if additional assistance is needed and we will help however we can.

Kinsley Lane Boutique cannot guarantee reimbursement or replacement for packages confirmed as successfully delivered by the carrier.